Maintenance & Support
Operate websites and applications reliably – with updates, bug fixing and continuous further development.
The Starting Point
After launch, actual operations begin: security updates, minor bugs, new requirements. Without dedicated support, systems age gradually – until an update backlog, a security issue or the loss of a service provider becomes an acute risk.
The Solution
I take over the ongoing technical support of your website or application: regular updates, bug fixing, adjustments and further development. I also take over systems that were not originally developed by me, after a technical assessment.
Typical Use Cases
- Ongoing care of company websites and web applications
- Taking over orphaned projects after the previous provider became unavailable
- Regular updates of framework, CMS or shop system
- Continuous further development in small, plannable steps
Approach
- Technical assessment of the system
- Clarify scope, response path and availability
- Set up version control and orderly update processes
- Ongoing support with transparent documentation of changes
Who It Is For – and What You Contribute
For operators of existing websites and applications who want reliable technical support – even if the system was originally developed by someone else. You report issues in a bundled way and decide on priorities; I keep the system technically in shape.
An Honest Assessment
Regular maintenance significantly reduces risks but can never completely rule out outages or security incidents. Content care also matters: you update texts and content yourself – or we explicitly agree it as part of the support, including documentation and an orderly handover if needed.
Technologies Used
- PHP / Laravel
- Shopware 6
- Linux servers
- Git
- Backups & monitoring
Your Benefit
A system that is updated and cared for regularly, with documented changes – and a permanent contact person who knows it, instead of starting from scratch with every problem.
Frequently Asked Questions
Do you also take over systems developed by someone else?
Yes, after a technical assessment. I clarify what condition the system is in and what is needed for an orderly takeover.
Are there fixed maintenance contracts?
Scope and model of support are agreed individually – from selective assistance to regular maintenance. Specific conditions are clarified in conversation.
What happens in case of an acute error on the website?
Contact me directly. I assess the situation, communicate transparently what the problem is and fix the cause – not just the symptom.
Does this fit your project?
Describe your requirements – you will receive an honest assessment of whether and how I can help.
Request without obligation